1 YEAR ENGINE DEFECTIVE PARTS WARRANTY
EVERY MACHINE Q9 POWERSPORTS USA SELL'S COMES WITH A LIMITED 1 YEAR MANUFACTURERS ENGINE DEFECTIVE PARTS WARRANTY THAT COVERS MANUFACTURES DEFECTS ON INTERNAL ENGINE PARTS.
THIS WARRANTY DOES NOT COVER ACCIDENTAL DAMAGE CAUSE BY RIDER OR DAMAGE CAUSED BY MISUSE OF THE UNIT OR IMPROPER MAINTENANCE BY THE CUSTOMER. ALL SALES ARE FINAL. NO REFUNDS.
THE CUSTOMER IS RESPONSIBLE FOR THE SHIPPING COST OF ANY AND ALL WARRANTY PARTS.
The Limited 1 YEAR ENGINE WARRANTY ONLY COVERS INTERNAL ENGINE PARTS
Returns/Refunds/Cancellations for Internet & Phone Orders
Returns are simple. If you want to return a vehicle, it must be in the crate/box, in new condition and returned within 48 hours of delivery. The customer must pay the freight back, original shipping costs we pay are not refundable. The free shipping offer cost Q9 Powersports an average of $200 to send to you. Your return will be charged a 20% restocking fee. Products may not be refused for delivery under any circumstance or the buyer will be responsible for shipping to and from our warehouse as well as return fees and an additional 20% restocking fee.
Refunds are not processed until the product has been received in our warehouse and the paperwork is completed. Once this is done we will issue a refund check.
You have until the product ships to cancel the order. Once it is on the semi truck and en route, the order is subject to the 20% restocking fee as mentioned above.
The act of canceling a credit card payment is strictly prohibited and considered fraud. We will report the product as stolen to your local authorities and prosecute to the full limit of your state law, our company will also file a case with collections and garnish your pay to recoup our losses, as well as having the merchandise repossessed and shipped back to us at your expense.
Showroom Location Sales: CA, TX, WI, IN, MD AND GA.
ALL SALES FINAL UPON DELIVERY, NO EXCEPTIONS.
THIS WARRANTY IS NON TRANSFERABLE AND DOES NOT COVER DEALERS OR RESELLERS
PLEASE NOTE: UPON DELIVERY PLEASE CHECK FOR DAMAGE PRIOR TO SIGNING OFF ON THE DELIVERY SHEET. IF IT IS NOT DOCUMENTED WITH THE FREIGHT COMPANY THAT SOMETHING ARRIVED DAMAGED UPON RECEIPT, YOU VOID THE SHIPPING INSURANCE THAT WAS PURCHASED FOR YOUR DELIVERY AND THE COVERAGE THAT WAS ON THE SHIPMENT IS WAIVED. THIS MEANS YOUR DAMAGE MAY NOT BE COVERED AND YOU MAY HAVE TO PAY OUT OF POCKET, SO TAKE THE TIME AND DOCUMENT IT WITH THE FREIGHT DELIVERY COMPANY, IF SOMETHING IS DAMAGED UPON DELIVERY.
Warranty & Returns Policy
MSO/MCO PRODUCT REGISTRATION and TITLE REQUESTS
Fill out the form below completely for product registration. Failure to do so could result in voided warranty. This form is also used to receive the paperwork to title your machine/s. Double check all fields before you submit form!
Covers DOT Road legal Vehicles sold off property by this Dealership
Quads & Four Wheelers
Mopeds & Scooters
Dirt Bikes & Cycles
Parts & Tech Support
Q9 PowerSports USA ® 2613 S. Stoughton Rd - Madison, Wisconsin 53716 - Hours: Mon - Fri: 10:00 am - 6:00 pm - Sat: 9:00 am - 2:00 pm